Shipping policy
Shipping Policy — BioBeauty
Last updated: May 2026
Thank you for shopping with BioBeauty. Below is our full shipping policy to help you know what to expect when placing an order.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods
We ship using trusted carriers such as:
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USPS
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UPS
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FedEx (select orders)
Shipping options and rates are calculated at checkout based on your location and the weight of your order.
Delivery Times
Estimated delivery times:
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USPS: 2–5 business days
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UPS: 2–5 business days
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FedEx: 2–4 business days
Delivery times may vary depending on carrier delays, weather, or holidays.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package’s progress.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost, Stolen, or Damaged Packages
If your package is marked delivered but you did not receive it:
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Check with neighbors or your local post office
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Wait 24 hours (carriers sometimes mark early)
If your package arrives damaged, contact us within 48 hours with photos so we can assist you.
Returns & Exchanges
For return instructions, please refer to our Refund Policy.
Contact Us
For shipping questions or support, contact us: Email: beckah1973@gmail.com Mailing Address: PO Box 263, Oakville, WA 98568 Business Hours: Monday–Friday, 9 AM – 5 PM PST