Refund & Return Policy — BioBeauty

Last updated: May 2026

Thank you for shopping with BioBeauty. We want you to love every product you receive. If something isn’t right, we’re here to help.

Returns

We accept returns on unused, unopened, and undamaged items within 14 days of delivery.

To be eligible for a return:

• The item must be in its original packaging

• The safety seal must be intact

• The product must not show signs of use or tampering

Opened beauty products cannot be returned for hygiene and safety reasons.

Non‑Returnable Items

For the safety of all customers, we cannot accept returns on:

• Opened or used products

• Items marked as Final Sale

• Digital products or gift cards

Refunds

Once your return is received and inspected, we will notify you of approval or denial.

If approved:

• Refunds are issued to your original payment method

• Processing time may vary depending on your bank or card issuer

Shipping fees are non‑refundable.

Exchanges

We only replace items that arrive damaged or defective. If you need an exchange, contact us within 7 days of delivery with photos of the issue.

Order Cancellations

Orders can be canceled within 2 hours of purchase. After this window, your order may already be processing and cannot be canceled.

Shipping Returns

To start a return, email us at: beckah1973@gmail.com

We will provide the return address and instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

For questions about returns or refunds, reach out anytime: Email: beckah1973@gmail.com Store: BioBeauty